Shipping policy

Shipping and Handling

How is my order shipped?

All orders are shipped via FedEx unless it was specified otherwise on your order at the time of check out. A shipping confirmation email will be sent once your order has been shipped, this confirmation will include order details along with your tracking number.

How much does shipping cost?

Shipping Method	Cost	Estimated Delivery
FedEx Ground	$5 flat shipping; free for orders over $100 (within the U.S.)	2-8 Business Days
FedEx 2Day	Calculated upon check-out.	2 Business Days
FedEx Standard Overnight	Calculated upon check-out.	Next Business Day

What if my preferred shipping method is not listed?

Making you happy remains our number one priority, if your preferred shipping method is not listed in the above table please Contact Us and we will make every effort to accommodate your request.

How long does it take for my order to be shipped?

We make every effort to ship your order as soon as it is received. Usually this happens within 24 hours.

How long does it take for me to receive my order?

The length of ship time depends on where in the world you might be, please view shipping chart for estimated ship times.

Do you ship internationally?

Yes! We currently ship to Canada, EU, and Australia via FedEx and UPS. Postage will vary depending on country.

Items shipped internationally are shipped DDU (Delivery Duty Unpaid), the product prices displayed are exclusive of all taxes and duties. So once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.

What are your shipping guidelines?

Orders placed Monday-Friday before 2 PM PST will enter processing the same day, excluding holidays, and will ship within one business day pending product availability and credit verification.

All orders placed Monday-Friday after 2 PM PST will begin processing the following business day, and ship within 48 hours. We will contact you with via email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. Unfortunately at this time we do not offer Saturday delivery as a standard shipping method, however, Saturday delivery is available at customer’s expense.

Restrictions apply for some locations, please Contact Us to setup Saturday delivery.

Are there any shipping restrictions on my order?

Because shipping is out of our control, there are some restrictions with each shipping method. UPS does not offer shipping to P.O. Box or A.F.O. addresses, please keep this in mind when choosing the appropriate shipping method for you. Please Contact Us if you have any questions regarding shipping restrictions.

What do I do if my order is lost or I have not received it within the estimated ship time?

We want our customers to be 100% happy with our products and services. We understand that sometimes packages are lost, should you realize that your package has been delayed and is lost, Contact Us and we will make every effort to assist you in recovering that package. Need be, we will gladly ship you a new order if yours remains M.I.A. after the specified estimated shipping time.